Only one person wanted their money back

Since launching its money-back-guarantee program, General Motors Co. has had one customer return a vehicle, GM Vice Chairman Bob Lutz said today. GM has sold about 150,000 vehicles since the program began. Of that, just over 100 customers have opted to take a 60-day money-back guarantee, Lutz said. The rest turned down that option and instead took a $500 cash incentive.